Return Policy 2017-10-05T00:26:50+00:00

RETURN POLICY

 

We make a living by what we get but we make a life by what we GIVE. Making our customers happy is our greatest joy, and the best way to inspire others. We strive to always exceed our customers’ expectations in affordability, quality, and on-time delivery.  If we have missed the mark and missed your expectations, we want to hear from you!   We truly appreciate the opportunity to make you happy.
RETURNS
If you are not completely satisfied with your purchase for any reason, you may return it for a full refund, store credit, or an exchange directly with the vendor.
All returns must be postmarked within thirty (30) days of the purchase date.  All returned items must be in new or unused condition, with all original tags and labels attached.
RETURN PROCESS
To return an item, please email customer service at connect@igiveon.com to obtain a Return Merchandise Authorization (RMA) number. After receiving an RMA number, place the item securely in its original packaging, and the return form provided, and mail your return to the address provided to you with your RMA form. Return shipping charges will be paid or reimbursed by us.
REFUNDS
After receiving your return and inspecting the condition of your item, the vendor will process your refund or exchange.
Please allow at least fourteen (14) days from the receipt of your item to process your refund or exchange. Refunds may take one to two billing cycles to appear on your credit card statement, depending on your credit card company.
We will notify you by email when your return has been processed.

EXCEPTIONS

The following items cannot be returned or exchanged:  custom-made, personalized, or expired purchases.
For defective or damaged products, please contact us at the customer service number below to arrange a refund or exchange.
QUESTIONS
If you have any questions regarding our return policy, please contact us at 844-204-GIVE (4483) or connect@igiveon.com.